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Cooney Healthcare and Rehabilitation
- Nursing Schools
- Helena, MT
About this business
Cooney Healthcare and Rehabilitation is a Medicare & Medicaid certified skilled nursing facility in Helena, MT. Our team of licensed nurses and professional physical therapists provide quality care to all our patients. Whether you need short-term rehab or a long-term care solution, we are prepared and equipped to offer the best possible experience for you or your loved one. Please call or visit anytime to see why many believe we are the best nursing home in the Helena area!
Location details
2555 E Broadway St, Helena, MT, 59601, United States
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I do not know her name, but the charge nurse working Nov 15th, 2024, deserves 5 stars for her compassion and caring. She had transferred a patient to St Peter's Hospital that night. When she got off shift, she came and sat with the patient who was near end of life and had no family nearby. That's above and beyond!
I give this place 0 stars, but I can't I have to put one star to post this. I have a relative who worked there for a few days, and she told me patients weren't being taken care of like they should be. She went above and beyond to care for patients while being there for a few days, and I know the kind of worker she is. LOOK AT YOUR CAMERAS BEFORE YOU START ACCUSING EMPLOYEES OF THINGS THEY DID NOT EVEN DO.
My mother had planned to stay at Cooney after her surgery. They told her "no problem, we'll have a place for you", but when the hospital case manager reached out to set up the details no one would return their call. After almost 3 days of leaving messages and not hearing back, we ended up contacting another facility and getting her placed there instead. Cooney's lack of communication meant that my mom had to stay in the hospital for an extra 2 nights while we figured this out, which was incredibly frustrating.
I am giving this place a 4 only because I was not able to physically see my mom and the interactions. My mom was on the rehab side. What I can say is the Mack and Melinda responsiveness and care meant the world to me. They really seemed like they cared about their people. I have called them even after my mom's discharge to ask question and they made me FEEL so comfortable and like I was not burdening them. I assume that care transfers to their residents.
Visited with my neighbor and it seemed that the staff was very polite and on top of things. There was lots of sanitizing stations and everyone was wearing a mask., I'm sure everyone felt safe with this. All in all it was a nice visit
Frequently asked questions about Cooney Healthcare and Rehabilitation
How is Cooney Healthcare and Rehabilitation rated?
Cooney Healthcare and Rehabilitation has a 3.8 star rating with 49 reviews.
When is Cooney Healthcare and Rehabilitation open?
Cooney Healthcare and Rehabilitation is open now. It is open 24/7.